Our tools are made to last many years but it’s important to know how to care for them. The short version: rinse after use, wash by hand, and dry promptly.

Stainless Steel

• Rinse right after use, especially after citrus, bitters, or salty garnishes. Acids and salt left to sit can dull the finish over time.

• Hand wash with warm water and mild dish soap. A soft sponge or cloth is all you need.

• Dry with a soft cloth to prevent water spots, which show most on polished finishes.

• Avoid steel wool, abrasive scrubbers, and bleach. They scratch the finish and can cause pitting.

• Never Place in the Dishwasher

Wood

• Hand wash only, and never soak. Wash with mild soap and warm water, rinse, and dry right away with a towel.

• Never put wood in the dishwasher. Heat and prolonged moisture cause warping and cracking.

• Re-oil occasionally with food-grade mineral oil or a board conditioner. Apply a thin coat, let it soak in for several hours or overnight, and wipe off the excess.

• Light scratches on a cutting board are normal. Sand lightly and re-oil to refresh it.

• Wood is a natural material, so grain and color will deepen and change with use. That's part of its character.

Silicone

• Wash by hand with warm soapy water, or on the top rack of the dishwasher.

• Avoid direct contact with open flame and sharp knives.

Glass

• Hand wash with warm, not hot, water, and avoid sudden temperature changes, which can cause cracking.

• Handle with care. Glass can chip if knocked against hard surfaces.

General tips

• Don't leave tools sitting wet in a sink or bar tub.

• Store them dry, and keep wood away from heat sources.

• Questions about care or a tool that doesn't look right? Email us at info@seaworthyseattle.com.

Where do you ship?
We ship from Seattle, Washington. We currently ship within the United States and to Canada.

How long until my order ships?
In-stock items ship within 3 business days. Because our tools are made in small batches, some items may take longer, and the product page will say so. If your order includes a backordered item, we'll email you with an estimated ship date.

What shipping options do you offer?

• Standard (USPS Ground Advantage or UPS Ground): typically 3 to 7 business days after your order ships

• Expedited (2-Day or Priority): typically 2 to 3 business days after your order ships

• Free shipping on U.S. orders over $300

Delivery times are estimates, not guarantees. Carrier delays can happen, especially during the holidays.

How much does shipping cost?
Rates are calculated at checkout based on weight and destination.

Will I get tracking?
Yes. You'll get an email with a tracking number as soon as your order ships.

Do you ship to PO boxes?
Yes, via USPS. UPS can't deliver to PO boxes.

Can I change my address after ordering?
Email us right away at info@seaworthyseattle.com with your order number. If your order hasn't shipped, we can update it. Once it ships, we can't change the address.

What if my package is lost or arrives damaged?
Email us at info@seaworthyseattle.com with your order number. For damage, include a photo. See our Returns & Exchanges page for details.

Do you offer local pickup?
Yes, get in touch to schedule pickup.

Do you do custom orders?
Yes. In addition to our standard line, we take on custom work for individuals and businesses including: custom sizes and materials, one-off designs, branded products and private-label runs. Everything is made in our Seattle shop.

What kinds of customization are available?

• Engraving or branding: your logo, name, or message on select tools

• Material and finish options: We have a lot of exotic hardwood and other materials in our shop and can source special requests

• Custom designs: a new tool or modification of an existing one, made to your specifications

How do I get started?
Email us at info@seaworthyseattle.com custom sizes and materials or use the form on this page with a description of what you want, your quantity, and when you need it. Sketches, logos, and reference photos help. We'll reply within 3 business days with questions and a quote.

Is there a minimum order?
Minimums depend on the project.

How long does custom work take?
Timing depends on quantity, complexity, and our current schedule, so tell us your deadline up front.

How does pricing and payment work?
We provide a written quote after we understand the project. Custom orders require a 50% deposit to start, with the balance due before shipping.

Will I see a proof before you make it?
Yes. We send a digital proof or sample for approval on engraved and branded work before production begins. Once you approve it, we proceed.

Can I return a custom item?
Custom and personalized items are final sale unless they arrive damaged or don't match the approved proof.

We want you to be happy with your Seaworthy tools. If you're not, you can return most items within 30 days of delivery for a refund or exchange.

• Condition: Items must be unused, in their original condition, and in their original packaging.

• How to start a return: Email us at info@seaworthyseattle.com with your order number. We'll send return instructions. Please don't ship anything back without contacting us first.

• Return shipping: The customer pays return shipping unless the item is defective or we sent the wrong item.

• Refunds: Refunds go to the original payment method within 5 to 7 business days of us receiving the return. Original shipping costs are non-refundable.

• Damaged or defective items: If your order arrives damaged or has a defect, email us within 14 days of delivery with a photo and we'll send a replacement or issue a full refund, including shipping.

• Final sale: Custom, engraved, or personalized items and anything marked final sale can't be returned.

• Natural materials: Wood varies in grain and color from piece to piece. This is part of the product and isn't considered a defect.

When spirits are aged in barrels some of the liquid evaporates through the wood. Typically this amounts to 2% of total volume per year. Because these spirits seemingly evaporated into the heavens this phenomena was named “The Angel’s Share”.

Inspired by this alchemy, Seaworthy Donates 2% of Profits to the preeminent protector of the world’s oceans:

Ocean Conservancy